休斯頓西北智選假日飯店及套房 - 布魯克(Holiday Inn Express & Suites Houston Northwest-Brookhollow)

Good hotel in a decent location, decent breakfast too. Would recommend.

Perfect place for the weekend getaway! Would absolutely stay again!

The room and property in the inside was beautiful but the outside has trash around the property. The only downside and disappointment was the pool was freezing cold so hard to swim. The bathroom in the pool area had a broken toliet with feces in it and would not flush. The hot tub was not working and had bugs all in the water. The gym equipment was a let down not much inside to workout with. So it was not best experience with some of amenities was not available or disapointment. The whole reason for choosing this hotel was for the amenities to enjoy on vacation.

Bien ubicado, limpio y cómodo, sugiero mejorar el desayuno que ofrecen, hay una sola persona trabajando en esa área y no se da abasto, les faltan insumos y mas variedad en los alimentos.

Un établissement très sale avec des chambres vétustes, du mobilier usé et des fauteuils déchirés. Le tout avec un service déficient et un personnel incapable de répondre aux simples requêtes. Le petit déjeuner ( très mauvais ) a lieu dans une salle en travaux avec l’odeur de la peinture dégoûtante. A la fin du séjour, j’ai constaté des piqûres et démangeaisons sur le corps et j’ai suspecté des puces de lits ( j’ai du m’arrêter à une laverie externe pour laver l’ensemble de mon linge à haute température ) si vous avez la même mésaventure, merci de le signaler aux autres car on peut l’emporter chez soi. Voilà un hôtel que je ne recommande pas à mes collègues ni mes proches car il est dans la catégorie a éviter.

La puerta de mi habitación no cerraba y creo que es un problema de seguridad, había que empujarla mucho. La silla del escritorio muy maltratada. Todo lo demás bien

Exelente el primer Dia el joven de recepción es anglo y el nos hablo español eso me encanto un gran recibimiento ,todo muy limpio todo está lindo me encanto

They didn't have any blankets there was only a thin sheet on the bed which didn't do much. There was only conditioner in the bathroom. When housekeeping cleaned my room they only cleaned one bed and not the other and left the spray bottle in the bathroom. When I arrived there was a weird smell in the room. And the bathtub was dirty.

We arrived at 3pm and had to wait until 7pm for the room to be ready. The room space was a good size but the bedroom and bathroom walls had large holes in the walls. We rented the room with a sleeper sofa bc we had a group of teens with us. The sleeper sofa was horrible. The cushion was gone, it was torn to shreds. It was unusable. When we asked for blankets to just make pallets on the floor, we never received them. We were told they would bring them after they washed some. But they never brought them. The next morning the continental breakfast was poor. They were out of coffee creamer, out of sugar, out of bacon and sausage. All that was available was cereal. They were also out of juice. The only option to drink was water. I do not recommend.